Reviews

Making appointment was easy. The care team kept me informed of status and car was ready as expected.

Quick and friendly service.

I visited Ganley to diagnose the cause of the engine light on my dashboard. The problem was correctly diagnosed, and arrangements were made for the needed repairs. I always rely on Ganley for the service needs of my Buick Cascada because I can consistently expect reliable and friendly service from their staff. I was disappointed, however, that the diagnostic fee couldn't be waived or credited toward the cost of the repair, even though I decided to have them do the work.

Always professional and quality work. I also was able to book my appointment last minute which was great.

The whole process was quick, easy and low stress. Bosko and Josh were really helpful and found exactly what I was looking for within a few days. The finance manager, Allie, took the time to explain everything and make me feel comfortable with the terms. I would highly recommend the team at Ken Ganley.

Great experience. They got me everything I wanted in payment and absolutely awesome team

I was thoroughly pleased with my services due to the great customer service of the staff they made me feel welcome gave correction joked and laugh and made me feel welcome as a guest. I’m so glad they took care of my car and even washed it again lol I was in and out within an hour.

Poor communication regarding the price breakdown of my repair. Excessive price gouge on labor with no return calls from the service department. They lost my warranty document. I likely will.move away from General Motors products and service as my request for support from corporate G.M.C. and the Ken Ganley Strongsville Service have been ignored.

We are always pleased with your service department. We have no issue driving to Strongsvillle to take care of things

Tom was very helpful in getting my tire repaired it had a nail on it and I came in with no appointment’ the service felt is the best